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media + culture + technology

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Nilesh Zacharias

The opinions expressed on this site are exclusively my personal opinions and unless so stated explicitly, they do not represent the views of any past, present or future employer or any institutions and organizations I may be affiliated with.
30 March 10

Managing the privacy impact of Internet microcelebrity culture

You’ve probably heard the news by now. The Internet (and social media specifically) is making us all attention-seeking wannabe celebrities, killing privacy and giving birth to an age of voyeurism. But how did it come to this?

We sowed the seeds that are leading us to this inevitable end thousands of years go — by developing visual and oral communications mediums such as signs, language and writing (the earliest mediums that provided humans with the means to communicate by storing and transmitting memory and speech outside our bodies). In ancient times, you had to be a king, saint or God to achieve celebrity status, but media and communication technologies, starting with print and later film, radio and TV changed everything by fueling the process of democratization of celebrity culture. Mass media distribution enabled celebrities to emerge amongst numerous sectors of society such as politics, science, academia, sports, etc. Then the Internet arrived and not only did it make the lives of existing celebrities more accessible to the masses, but it also turned passive consumers of media into active producers. Tools like blogging, podcasting, digital photo and video sharing handed out the keys to a new media universe for free and celebrity status became anyone’s for the taking.

In many ways, the allure of celebrity appeals to our basic human need to have a voice, connect with others, be recognized and influence the world around us. Further, the Internet created only one barrier to entry into this new participatory culture — our willingness to disclose our opinions, talents, interests, affiliations, whereabouts and other identifiable information about our private and social lives for the chance to be heard. As Marshall McLuhan accurately pointed out; “Publication is a self-invasion of privacy” and as Internet technologies for creating and transmitting media flourish, mobile devices become the primary communication tool and geo-location services; facial tagging and augmented reality technologies become ubiquitous, no one will truly be able to escape this phenomenon. The outcome will be a world in which everyone is recognized, well-known and observed by groups of people on a daily basis (either due to our direct actions or those of others).

The subsequent broadening of our social spheres and the associated loss of anonymity may lead to benefits such as honesty, transparency, collaboration and altruism, but it will not come without its negative consequences. We will all struggle to manage our reputation by not only curtailing certain thoughts and actions, but also by paying for reputation management services to help us enforce limits on what others say and share about us. Some will embrace the attention and even try to profit from it, thereby blurring the line between self-expression and commercial behavior. Disputes over intellectual property ownership of media created and collated by the new breed of consumers-turned-producers, as well as claims of deceptive and unfair advertising practices will inevitably follow. In addition, concerns over the mining of our disclosed opinions, talents, interests, affiliations and whereabouts for advertising purposes will not abate, as marketers struggle to combat the rising tide of attention scarcity and audience fragmentation.

Assessing the potential socioeconomic consequences of the democratization of celebrity culture is important, but we must not sidestep the core dilemma between the human need to be heard and our value for privacy. Although certain basic concepts of privacy are shared amongst individuals, cultures and nations, we cannot deny that the notions of privacy vary and continue to evolve as personal and social norms and attitudes change. Hence, we should work to ensure that all media and communication technologies that empower us to create and share also enable us to control the flow of information. This will help us choose our own desired levels of privacy, rather than having multiple confusing standards imposed upon us.

Ideally, we all need a simple volume knob for every piece of data we choose to share, where each level on the knob represents a different level of trust in our social sphere. For example Level 0 would represent the individual itself and every subsequent level could represent a customizable group that is lower in the individual’s trust hierarchy. The levels could range from family, close friends, extended relatives, casual acquaintances, colleagues, trusted brands, unknown followers and then everyone else. If new media and communication technologies allowed us to easily define and implement our own personal codes of privacy in this manner, it would go a long way in helping us prepare for some of the challenges that lie ahead.

In a essay about the death of mainstream pop music, the Scottish artist and writer Nick Currie (a.k.a. Momus) wrote the words “In the future everyone will be famous for fifteen people”. This quote is not only an intelligent play on the famous Andy Warhol quote, “In the future everyone will be world-famous for fifteen minutes”, but is also an accurate reflection of current trends.  If the democratization of celebrity culture and the social media explosion are indeed redefining our notions of privacy, we need simple tools to help us balance our needs and values. The power to be heard should be accompanied by the power to control our voices; as we all become Internet microcelebrities, to a potential audience of millions, thousands, hundreds or even fifteen people.

25 February 10

You are what you tweet — be discreet!

The digital revolution has ushered in the apocalypse for some and a rebirth for others (depending on which side of the old/new media fence you happen to sit on). The old media ways have been left behind to choke on the dust kicked by empowered consumers, as they sprint ahead and embrace the ever-expanding array of new media consumption mediums and channels. Yes, this is great — this is progress. Not only do we have access to so much more information, but it’s also mostly free and accessible everywhere. Most importantly, now we can all contribute to this new media universe – blog, tweet, upload, tag, share and become your own little media empire!

Not unlike what the origin of language and then writing did to human beings thousands of years ago –- the power to transcribe thoughts and communicate instantaneously, across geographic and cultural boundaries in this manner is leading to huge personal and social transformations. The difference is, in the offline world, we could expect a lot of what we said and shared during our lifetime (for better or worse) to be often counterbalanced by the problem of inadequate data storage & retrieval capabilities (the limitations of human memory). Digital LegacyIn the pre-Internet days of the offline world, we were mostly reliant on every social interaction, new friendship or acquaintance, good or bad deed, and every moment spent communicating through various mediums during our lifetimes to eventually add up to shaping how others perceived us. Unless you were a published author or generally someone famous, or influential with access to mass media communication channels, you were limited to gradually and painstakingly building your personal legacies within your social circles over your lifetime. As we all know, that’s no longer the case anymore, because we’re all media producers now and we’re all are beginning to shift our offline lives online. You can share what you’re thinking, doing, eating, buying, your opinions on anything and everything online –- not just with words, but along with images, moving pictures and sound. All this in an environment with infinite storage and retrieval capabilities

With every tweet, status update, blog post, photo or video uploaded, you’re essentially leaving bits and bytes of yourself (some of which you may never be able to take back). Just because you forgot about what you tweeted yesterday and just because tomorrow you may abandon Twitter or Facebook for the next shiny new Internet toy, doesn’t mean what you’ve shared is forgotten. As search technologies keep evolving, there’s going to be very few places for the information you’ve shared, and consequently for you to hide. This is not meant to scare you or convince you that social media and over sharing should be curtailed (who am I to say that?). Create and share by all means –- just remember that with this new found power, you’re not only interacting, making friends, entertaining yourself and others –- you’re building your digital legacy, which will live on long after you’re gone.

Themed by Hunson. Originally by Josh