RSS | Archive | Random

About this blog

media + culture + technology

About Me

Nilesh Zacharias

The opinions expressed on this site are exclusively my personal opinions and unless so stated explicitly, they do not represent the views of any past, present or future employer or any institutions and organizations I may be affiliated with.
2 August 10

What comes after the Privacy Parenthesis?

Last Friday, I watched a live stream of a fascinating discussion between Danah Boyd and Jeff Jarvis at the Supernova conference. The conversation touched upon several interesting issues related to the tension between private and public data in the Internet age. Boyd (as always) did a great job of articulating what people are concerned about when they talk about losing privacy online. Jarvis on the other hand made an excellent point that all the recent frenzy around privacy runs the risk of alarmism. By focusing too much on privacy, we risk enjoying the benefits of publicness and transparency that the Internet makes possible. But who decides whether private or public should be the default on the Internet? Jarvis put it well, “the social Web is (triggering) Gutenberg-like changes here, so we don’t know where this is all headed.” Or do we?

Jeff Jarvis’ comments got me thinking about Professor Thomas Petit’s “Gutenberg Parenthesis” theory. At a high level, the Gutenberg Parenthesis is a very simple idea (but a big one). According to this theory, the Gutenberg era gave rise to a media culture dominated by text and the printed word, where books sat at the top of the media hierarchy and rumors heard on the street became the least reliable source of information. According to Professor Petit, this period was an interruption (or a mere parenthesis) in the broader context of media history. In the 21st century, the democratization of media creation and distribution (fueled by Web 2.0) is slowly returning us to a media culture where conversation and gossip reigns supreme. In other words, the Internet age is reversing the changes caused by the Gutenberg revolution and this can help us predict what may happen in the future of media culture. We are essentially “going forward to the past” and the nature of media in today’s digital age has a lot in common with the pre-Gutenberg era. In medieval times, because of the absence of books and a media hierarchy, sorting out the truth was left largely up to individuals. Doesn’t seem too different from today, where we often first learn about things from social media feeds or blogs rather than newspapers, books or media conglomerates. We may be progressing, but from a media culture and media cognition standpoint we could be becoming more like medieval societies. The Gutenberg Parenthesis theory owes a lot to the work of Marshall McLuhan. He famously coined the term “Global Village” in the 60’s and predicted that electronic technology was contracting the world into an interconnected electronic nervous system. This was years before the world wide web, but we are now actually living in the Global Village that is broadening our social spheres, breaking down geographic and cultural barriers and bringing us all closer.

So what does the Gutenberg Parenthesis and the Global Village have to do with privacy? To understand the connection, you have to go back to the origin of privacy. We spend so much time lamenting the loss of our cherished value of privacy without realizing that information privacy is essentially a modern invention. Medieval societies had absolutely no concept of privacy. It was only in the Gutenberg age that information privacy emerged in response to the dangers of photographs and newspapers invading the “sacred precincts of private and domestic life”. If we are entering an age that is after the Gutenberg Parenthesis, where the dissemination of knowledge is communal and shared rather than centralized and controlled, we may also come to appreciate the benefits of publicness in an interconnected Global Village. What if the age of information privacy (as we know it) was the real anomaly and not the digital age of social networks and YouTube videos? What if the Internet is not morphing us into narcissistic over-sharers, but actually making us more like our medieval ancestors (with the added benefits of literacy and democracy)? The challenge is our new village is the entire planet and privacy (like other Gutenberg-era inventions like literacy and democracy) has done a lot of good for mankind.

I don’t think the age of privacy is nearing its end, but I do think we may have to shed our old notions of privacy. As Laurent Haug put it so well in a blog post last year, “Privacy is here and doing well. It is just different, and not something that is granted at birth anymore. You have to create it, using the tools that were supposedly taking it away from you.” The question shouldn’t be whether private or public is better in the digital age or whether additional regulation is the solution. Instead, we need to focus on developing tools that help people effectively reconcile the opposing notions of private and public and control the flow of information. We need to get past scare stories like this one, which will only whip privacy advocates into a frenzy and eventually lead to policy decisions that could stifle innovation and the benefits that the social web can bring.

21 July 10

The future of lifelogging, reputation management and privacy

Singularity Hub had a great post today about the ‘lifelogging’ trend and what we can expect to see in the years ahead. Here’s the bottom line – it all sounds like bad news for people who worry about their privacy. Keith Kleiner does an excellent job of highlighting the potential benefits of having a detailed recorded memory, coupled with the tools to access and retrieve the data efficiently. He also briefly touches upon the fact that lifelogging is a double edged sword (who hasn’t done a thing or two that they’d rather not be reminded of?). Ultimately, Keith arrives at the conclusion that he has to embrace the idea, because as he boldly puts it “The trend is unstoppable”. Unfortunately, he’s right. But there are two key challenges (a.k.a. great business opportunities) that will need to be overcome before we see widespread adoption of lifelogging.

Lifelog analytics tools:  No matter how extreme/ridiculous the idea of lifelogging in its strictest sense (recording every single minute of your life) may seem, we’re rapidly heading in that direction. We may all not know what a lifelogging camera is yet, but most of us already choose to create a record of (and in many cases broadcast) our daily activities and whereabouts via social media platforms, location-aware applications and by using the web in general. Just read Jeffrey Rosen’s excellent article “The Web means the end of forgetting”  that was published in the New York Times Magazine. The difference is, we presently don’t think about what we do in terms of creating a recording our lives for the purposes of retrieving information from it in the future. This is because most of the current web-based services are not designed/marketed for this purpose and lack tools that provide its users with meaningful insights into their recorded activity (whether intentionally or not). I’ve previously written about how location-based social media services can potentially enhance their consumer value proposition by developing personalized analytics dashboards. The purpose would be to provide  users with insights into the data that is gathered about their daily lives (For example, Fred Wilson got people pretty excited today with his Foursquare Google Maps Mashup). If existing social media platforms like Twitter, Facebook, Foursquare, etc. don’t do this, third parties will eventually step in to fulfill the need for search and analytics features on such platforms. This will unintentionally lead us another step closer to lifelogging nirvana.

Reputation Management: Another potential roadblock facing widespread adoption of lifelogging is that the privacy-sensitive amongst us won’t easily warm up to the idea of maintaining a detailed record of their lives. However, as mediums to create, store and transmit media become more efficient with each passing day, no one will truly be able to escape this trend. You may choose to not use Facebook, Twitter, Foursquare or may even go to the extreme of living life without the web, but unless you give up information technology entirely and live alone in a log cabin in the woods (and avoid any social contact), there is likely going to be a some digital record of you created by others. This is obviously going to lead to several interesting policy questions related to surreptitious data collection and respecting the rights of those that unwittingly get dragged into the lifelogs of others. In an earlier blog post, I wrote about how this impending loss of anonymity caused by social media and the web in general has its benefits and drawbacks. We will all struggle to manage our reputation by curtailing certain thoughts and actions and will eventually have to pay corporations for reputation management services (to help us enforce limits on what others record, say and share about us).

But what about privacy?

Although everything I’ve written so far may sound like privacy dystopia is inevitable, let’s first consider what people are worried about when they lament the loss of privacy in the digital age. The key issue that concerns most people is the loss of control over their data –- specifically, how it is collected, analyzed, used and shared. All the recent attention around privacy issues in the mainstream media can largely be attributed to the fact that people are not entirely sure who has their data, what they know, and how they plan to use. Panic inevitably ensues and a day doesn’t go by without someone discussing the end of privacy as we know it.

The little beacon of hope I noticed rising above all the despair was a recent New York Times article about a start up called Bynamite. They’re trying to develop a product that will give consumers control over their own information. The idea seems to be focused around giving consumers tools that empower them to extract value from their own profiles and preferences. What if this basic idea gains momentum and can be expanded beyond just one’s web surfing activities? Further, what if something along these lines can eventually be combined with sophisticated lifelog analytics tools and reputation management systems? The end result could be a single platform that not only helps us record, retrieve and analyze the most minute and mundane pieces of our online and offline lives, but also manage what is recorded about ourselves by others. Theoretically, consumers could also control their own ‘life’ profiles and (if you really want to get creative) use their own data as currency.

Is this concept too far fetched? Do consumers really want this much control? If Esther Dyson thinks that the time may have finally come for user-managed privacy tools, perhaps this could really happen down the line. I can’t be certain, but it sure beats looking into the future and proclaiming that privacy is dying!

______________________________________________________________

P.S. No post about lifelogging can be considered complete without mentioning Gordon Bell, co-author of Total Recall: How the E-Memory Revolution Will Change Everything. Here’s a short video that accompanied a 2009 BusinessWeek article about his effort to build a searchable digital memory.

19 July 10

Billboards with eyes: smart ads invade the real world

Image Source: http://distilennui.com/photos/space-Subway-10.jpg

A consortium of 11 Japanese railway companies and their advertising partners recently launched a one year trial of digital billboards that use cameras and facial recognition technology to distinguish a person’s sex and approximate age. The data gathered will be analyzed so companies can provide interactive ads which meet the interest of people who may use the station at a certain time (the ads do not instantly update based on who is passing by). In addition, the cameras apparently do not save recorded images, but only collect and analyze data about groups of people at an aggregate level.

This should come as no surprise to people who have followed the digital signage industry and their attempts to implement smart ads in billboards. Three years ago, Mini Cooper launched an ad campaign aimed at MINI owners who chose to ‘opt-in’ to a pilot program called Motorby and share some information about themselves. The result was personal messages displayed on roadside billboards (featuring MINI ads) every time a MINI owner that opted in drove by.

The idea of embedding cameras in billboards and using facial recognition technology to identify who is in fact looking at the ad was first introduced a couple of years ago. Here’s a New York Times article from 2008 that discusses how technology may help address audience measurement limitations of billboards. Quividi (mentioned in the NYT piece) and CognoVision are two companies in this space that are actively trying to solve this problem by offering video sensors (i.e. cameras) and facial recognition technology to count viewers, the length of impressions, dwell time (the time spent near the displays), potential audience size and demographics (age + gender of the audience). Both Quividi and  CognoVision appear fairly up-front about their commitment to privacy and not identifying individual viewers using their technology. However, one can imagine that as facial recognition technology advances and advertisers figure out ways to craft attractive consumer incentives using an opt-in framework; the Minority Report personalized billboards could be a real possibility in the near future. For a deeper look at the privacy issues associated with digital billboards, read this Center of Democracy and Technology’s report on building a privacy infrastructure for the digital signage industry.

For now, at least, it appears that subway commuters in Japan don’t need to be too worried about privacy. Besides, judging form this video, they’re probably too busy grappling with bigger concerns (i.e. the invasion of personal space and getting into the train) to even think about a billboard watching them.

15 July 10

The Twitter Mood Map

The Institute for Quantitative Social Science at Harvard University has been doing some interesting work on what data from social platforms like Twitter tell us about our collective state of mind. Here’s a video they have created, which displays a 24-hour Twitter Mood cycle in the United States.

Visit the Complexity and Social Networks Blog to read more about their work and how to interpret the mood map.


14 July 10

Paper meets pixels

Image Source: les éditions volumiques

When one thinks about the future of books, magazines and other paper-based media products in general, it’s easy to imagine a world of digital screens dominating. It’s inevitable and will happen in spite of romantic ideas about the sensory experience associated with reading a real book or the joys of collecting and displaying physical media objects made of paper. However, this doesn’t mean that paper-based media storage devices will go extinct in the evolutionary battle to survive in a digital future. Paper based books, magazines, games, etc. will most likely adapt by finding new ways to engage users by exemplifying the unique qualities that only a tangible medium can bring.

One such promising example I recently came across is the research being done by Etienne Mineur and Bertrand Duplat, which focuses on the relationship between reading, the physical handling of books and new technologies. Their work tries to bridge the gap between tangible paper-based media objects and digital media; demonstrating creative (and harmonious) new uses of paper and pixels.

Here’s a great example of one of their projects (a Board game with an iPhone). Visit this link for videos of some of their other prototypes in this area.

20 June 10

18 June 10

Checking out (of) location-based social networking

After reading some glowing reviews, a group of friends walk into a new restaurant. Prior to being seated, the first thing they do is pull out their Smartphones and “check-in” their location. 5 minutes later, they’re seated and the menus arrive. Not a word is exchanged but the Smartphones are in action again (checking recommendations on what’s good on the menu). I’m not even going to bother getting into all the updates and photo taking that follows during the meal. I hope you get the picture. Do you see anything wrong with it? Depending on whether you’re a social media bee that’s perpetually buzzing (and loves the addition of geo-location, check-ins and mayorships to the mix) or whether you’re not so eager to broadcast your daily whereabouts, your answer may range from “nothing” to “everything”. I personally am intrigued by the location-based social networking trend, but not impressed enough. In fact, I’ve thought long and hard about the present and future data capabilities of location-based social networks, as well as the privacy implications and potential benefits of social media in general. I do understand why people use and love these services, but I just see no value in it for me yet.

I’m obviously no Luddite. I work for an Internet company, I blog, use Twitter, Facebook, etc. and I love my iPhone (probably a little too much). But I’m also very conscious of the big role these services and devices like the iPhone are beginning to play in my daily life. It’s getting to the point where it sometimes feels like my iPhone is a portable life support system that’s there to feed my insatiable need for real-time information. The more apps I use, the more active I get on social networks, the more irresistible is the urge to pull out my iPhone and check in on my digital life and the ever-expanding ocean of information on the Internet (while checking out of my real world surroundings). Currently, the only saving grace is I can still choose where to draw the line between my daily life and my online participation — I can disconnect or “slow down”. The problem with location-based social networking is that disconnecting is not really a viable option when the very purpose of these services is to blur erase the lines between our offline and online lives.

Another problem with location-based social networking is that all the apparent benefits of a data-driven life could easily turn into a burden, where instead of ever living in the moment, we’re constantly attempting to construct the perfect moment or busy “planning serendipity”. As Aldus Huxley put it so well “Even the best cookery book is no substitute for a bad dinner”. Now Huxley was obviously not talking about location-based social networks and their impact on our perception, but he was right about the fact that we tend to put too much weight on symbols, information and knowledge to the point where we start to believe they are somehow more real than what they stand for. Huxley wasn’t the only one who was concerned about the problem of being overtly influenced by words, knowledge and concepts already established. Jiddu Krishnamurti (a close friend of Huxley) said “Freedom is found in the choiceless awareness of our daily existence and activity”. Krishnamurti’s core philosophy was all about liberating the mind from the burdens of memory and allowing it to appreciate spontaneously of the present moment. We’re quickly moving further away from this concept of freedom because not only do we have complete access to our own memories via the Internet and geo-location based services, but we can also tap into the collective memory and knowledge of our friends and social networks. This is obviously a double-edged sword, because the more you know about the everyone’s thoughts, experiences and whereabouts, the more you are influenced to act based on the information rather than follow your instincts.

This is not only about location-based social networks. Unfortunately, we’re marching towards a world where absolute dependence on data will be commonplace and eventually, we will come to accept that there won’t be a clear separation between the “real” world and the virtual universe of information. The price we will pay is having to manage the impact of knowledge becoming an unnecessary weight on our experiences.

It’s probably a futile effort, but I’d rather stick with spontaneity, live in every moment, experience real coincidences and actually discover new things. A discounted latte is somehow not a compelling enough incentive for me to give that up just yet.

14 June 10
7 June 10
Posted: 1:00 PM

Your Brain on Computers

Interesting series of articles in the New York Times about the price of being attached to technology:

If you want to try life without your cellphone, your online social networks or e-mail, the New York Times is also starting a video project asking readers to see what happens when they give up technology (Unplugged: Take the Challenge).

Related Post: Transcending the digital vortex: why slowing down is important in a high-speed age

Themed by Hunson. Originally by Josh